// CASES — 04
Products running in production
CRMWEB
Site + CRM for a service company
Leads from 4 channels in one funnel, auto-routing, statuses for clients in Telegram.
→ Problem: Leads were lost between Avito, the site, Telegram and calls. The dispatcher spent 3+ hours daily on manual routing.
→ Solution: Unified ingestion, auto-routing to staff, Telegram notifications to clients.
→ Result: +184% leads/mo, −60% manual work, 3 weeks to launch.
+184%
leads/mo
−60%
manual work
3 weeks
to launch
Next.jsSpring BootPostgreSQLTelegram API
BOTPAYMENTS
Subscription Telegram bot for an online school
Bot sells access, takes payments, auto-renews subscriptions.
→ Problem: Manual renewals, students forgot to pay, access was revoked manually.
→ Solution: Bot with YooKassa, auto-renewals, automatic access revocation.
→ Result: 3,200 payments/mo, 96% retention, 0 manual operations.
3 200
payments/mo
96%
retention
0
manual ops
Node.jsTelegrafYooKassaPostgreSQL
PORTALB2B
Client portal for an audit firm
Clients see their projects, stages, documents and team chat.
→ Problem: Clients didn't understand project status — daily calls and emails.
→ Solution: Portal with projects, documents, chat and timeline.
→ Result: −74% clarification emails, NPS 98%, 14 days to MVP.
−74%
emails
14 days
to MVP
98%
NPS
ReactNode.jsS3WebSockets
CRMAUTOMATION
Sales funnel automation
Leads from 4 sources, auto-routing, nurture sequence.
→ Problem: Up to 30% of leads lost per day, manual routing.
→ Solution: Unified ingestion, auto-routing, nurture.
→ Result: Conversion ×2.4, 4-min response, 7 integrations.
×2.4
conversion
4 min
response
7
integrations
Node.jsBitrix24 APIRedisRabbitMQ